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MANAGEMENT DEVELOPMENT COURSE

Today’s workplace has changed

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  • Time is in short supply

  • How we consume information has changed

  • Attention spans have shrunk

  • Maximising employee productivity is a key commercial objective

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So where is the ‘space’ for learning and development?

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As a team of learning and development professionals with decades of experience between us, we’ve transformed the performance of thousands of individuals, but experience alone is not enough. The method of training delivery is now equally important as the content of the course.

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Delegation skills programme in action

Delegation Skills Training

Delegation is an important skill for all managers and team leaders, it enables them to give time to their most important responsibilities while extending the capabilities and responsibilities of their team members.

 

Delegation is an important part of developing and motivating a team and its members, as well as being an effective way for individuals to manage their workload and productivity.

Learning outcomes

By the end of the programme you will be able to:

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  • Be aware of the reasons for using delegation and the value this can add to the management role

  • Have considered the consequences of not delegating, work overload and stress

  • Know the difference between delegation and allocating work and know when to use each

  • Have practiced deciding what to delegate, to whom and how

  • Know when and with whom delegation is appropriate

  • Know the key stages of the delegation process and be able to follow these

  • Have explored communication and behavioural skills to make the delegation process more effective

  • Understood the basics of coaching and the process to coach someone to develop skills to do new tasks and take challenging roles

  • Have the knowledge and skills to start using delegation effectively and efficiently

  • Have prepared a detailed plan to delegate tasks and responsibilities. What to delegate, to whom and how. Planning to monitor and follow up on results

Programme content covers

  • Understanding the uses and value of delegation

  • Where delegation fits within the spectrum of management styles

  • The differences between allocating, delegating and dumping work

  • Overcoming the barriers to letting go and trusting others with tasks

  • Looking at receding levels of control

  • Don’t give your job away - Hanging on to what you should be doing

  • Choosing what to (and what not to) delegate

  • Accountability, responsibility and authority; how do they fit together?

  • Retaining the ultimate responsibility

  • Recognising and applying the steps in the delegation process

  • Picking the right person and the right reason to delegate

  • Communication skills in delegation

  • Delegation as a means of motivation

  • Delegating for personal development

  • Developing a personal action plan

  • Coaching skills for managers

  • Setting parameters and agreeing expectations

  • Monitoring, motivation and feedback

  • Putting the theories into practice

  • Personal and group learning review

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